Internal training - Enhance staff professionalism

As part of our ongoing commitment to professional development, Changyou Glass has recently implemented a comprehensive internal training program aimed at enhancing the skills and expertise of our staff. The training covers a wide range of topics including product knowledge, sales techniques, and customer service, and is led by senior staff members who are experts in their respective fields.

One of the key aspects of the training program is the product knowledge training, which delves into the in-depth understanding and accurate promotion of our diverse range of glass products. During these sessions, our employees are provided with detailed insights into the characteristics, manufacturing processes, and usage methods of our glass bottles, wine bottles, spirits bottles, high borosilicate glass bottles, beverage glass bottles, essential oil glass bottles, olive oil bottles, sauce vinegar bottles, glass jars, perfume bottles, screw bottle caps, metal bottle labels, paper bottle labels, cork stoppers, glass stoppers, zinc alloy bottle stoppers, paper boxes, and paper tubes.

A noteworthy case shared during the product knowledge training involved a customer who was seeking glass bottles that offered both high-quality sealing and attractive design. Our lecturer guided the staff through a detailed analysis of the customer's requirements, emphasizing the importance of tightness and aesthetics. Subsequently, the lecturer showcased our new high-borosilicate glass bottles, highlighting their exceptional sealing performance and unique appearance design. Through live demonstrations and interactive discussions, our employees were able to grasp the advantages of our products and learn how to recommend them accurately based on customer needs.

By integrating practical demonstrations and interactive sessions into our training program, we enable our employees not only to acquire a deep understanding of our products but also to apply this knowledge effectively in real-life sales scenarios. This proactive approach not only equips our staff with the necessary expertise but also fosters a culture of professionalism and excellence within our organization.